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Support

A question about the book, your order, or the welcome letter? We'd be glad to help.

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Write To Us

Send a note to the Hearthrock team and we'll get back to you as soon as we can — usually within a few days, and sometimes a little longer during the busy weeks before Christmas.

support@hearthrock.com

It helps to include your order details if you're writing about a purchase, or your child's first name if you're writing about the welcome letter or the NICE list.

Looking for help with the big question? Is Santa real? A guide for parents.

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